State Farm® Insurance Agent Jacob Naven
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Noah Armstrong
March 20, 2025
"Audra was VERY helpful when I was looking to get insurance for my new bike! Very Appreciative! She’s very knowledgeable when it comes to the insurance stuff, she also helped me get some life insurance things squared away!"
"Thanks Noah we are glad you had such a wonderful experience. Thanks for your response and have a great evening. "
Erika Barajas valencia
December 17, 2023
"Laura Gutiérrez is phenomenal always available and responds to your requests quickly, specially during unforeseen events. Laura, thank you for always assisting us with excellent service."
"Thanks Erika we appreciate the kind compliment. Laura is great at customer service. Have a great day! "
Jon Serafin
November 11, 2023
"Jacob and his team are the best. Even worked with me after hours on a holiday to get me set up with my new vehicle.❤️. Thank you so much!"
"Thanks Jon for the kind words. We appreciate you as a customer. Enjoy that new car. Have a great weekend. "
Joanna Giron
October 4, 2023
"Ask for Audra Demoulin! Excellent Customer Service Representative with outstanding knowledge when it comes to State Farm Insurance policies. Audre took the time to thoroughly listen and answered all of my questions. Overall the experience was a pleasure and I’m grateful to be assisted by this company. Thank you!"
"Joanna thanks so much for your reply. We are grateful for Audra and her years of experience. Thanks for being our customer and have a wonderful day! "
Fawn Mayo
May 31, 2023
"I love this office always welcoming & helpful. They have been my office over 13 years 🤝"
"Fawn we appreciate you being a long time customer. Thanks for your support and have a blessed day! "
Armando Juarez
April 25, 2023
"Me and my family have been clients with statefarm for +10 years. We've had good customer service throughout especially with Laura and Maria. Recently had a change in my policy because of a family member in my household. They sent me a letter on 12th got it signed by the 17th. My revised notice was increased by $150. I called to see what could be done. Audra and Sabrina seem to have done the best they could apparently and made me and wife feel like it was our responsibility and our fault as to why our bill increased by $150. Customer service is poor from them. We did not feel as a valued customer from them. Customer service is what separates a business."
"Thanks for your response I am sorry you feel that you have not been given the best customer service. We appreciate your feedback and will check on those changes for you. "
Krystal Phillips
February 22, 2023
"Sabrina was very helpful with everything and is very respectful and definitely patient. I would recommend this office to any and everybody!"
"Krystal thanks so much for your comment. We appreciate Sabrina. Thanks for the 5-star review. Have a great day!"
Anthony Accetturo
February 7, 2023
"Amazing as always"
"Thanks Anthony we are grateful to have you and your family as our customers. We wish you the best! "
medha
January 30, 2023
"Great service!"
"Thank you for your review. Have a wonderful day! We work hard to serve you. "
Christopher Jarmon
January 25, 2023
"I had the best experience I've had in a long time with Laura G. helping me over the phone. She was super knowledgeable & made the whole process smooth & easy. She kept me entertained with great conversation while the system did it's thing. I highly recommend you calling or going to see her at this office. She had me feeling very comfortable with my decision to return as a client & quoted me a much better price than I expected.. Thank you Laura. Go Raiders!"
"Thanks Christopher for your comment we appreciate you being our customer. Laura is great she has been here for over 15 years. Thanks again and have a great day! "
Adalie Frade
December 25, 2022
"Great experience. Amazing service."
"Thank you for your review. Have a wonderful day!"
Deep Singh
December 5, 2022
"Just set up my renter insurance with Audra over the phone she was fantastic , helping me set up policy was very quick and easy."
"Thanks she is great. Have a great day."
