State Farm® Insurance Agent Jacob Naven
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Yadegar
September 17, 2024
"Sabrina goes above and beyond to help me with all of my insurance needs!! I highly recommend if you need a quote or looking to switch providers. She is one of the best."
"Thanks so much Andrew for your kind comment. We appreciate all she does for our customers. Have a great day! "
Yaseen Aniss
July 19, 2024
"All the agents in this office are exceptionally patient and considerate. They invest significant time and effort to ensure all your questions are thoroughly answered and that you completely understand the terms of your policy. I’ve recently worked with Sabrina and Audra, both of whom have been incredibly helpful. Sabrina helped us reduce our premium for our home insurance, and the following day, Audra explained our home insurance policy in detail and even provided a written explanation in simple terms so my mother could understand."
"Thanks Yaseen we appreciate your family. Have a great evening. "
Erika Barajas valencia
December 17, 2023
"Laura Gutiérrez is phenomenal always available and responds to your requests quickly, specially during unforeseen events. Laura, thank you for always assisting us with excellent service."
"Thanks Erika we appreciate the kind compliment. Laura is great at customer service. Have a great day! "
Jon Serafin
November 11, 2023
"Jacob and his team are the best. Even worked with me after hours on a holiday to get me set up with my new vehicle.❤️. Thank you so much!"
"Thanks Jon for the kind words. We appreciate you as a customer. Enjoy that new car. Have a great weekend. "
Bryna Carter
October 13, 2023
"The customer service is outstanding! It’s nice to have local agent and office staff who is available when you need them. I can call or email and get a response right away. Knowing they also support our local community is a bonus for me!"
"Thanks so much for your comment. We are so happy to be of service. You have a wonderful day! "
Joanna Giron
October 4, 2023
"Ask for Audra Demoulin! Excellent Customer Service Representative with outstanding knowledge when it comes to State Farm Insurance policies. Audre took the time to thoroughly listen and answered all of my questions. Overall the experience was a pleasure and I’m grateful to be assisted by this company. Thank you!"
"Joanna thanks so much for your reply. We are grateful for Audra and her years of experience. Thanks for being our customer and have a wonderful day! "
James Racacho
July 5, 2023
"They always come through for me especially Laura. I enjoy going talking to the entire team always friendly"
"Thanks James we are glad you are our customer and enjoy your company. We appreciate the feedback and enjoy your catch."
Fawn Mayo
May 31, 2023
"I love this office always welcoming & helpful. They have been my office over 13 years 🤝"
"Fawn we appreciate you being a long time customer. Thanks for your support and have a blessed day! "
Robert Baker
April 27, 2023
"Very fast and pleasant customer service!"
"Thanks Robert for your review we appreciate you. Have a wonderful day! "
Armando Juarez
April 25, 2023
"Me and my family have been clients with statefarm for +10 years. We've had good customer service throughout especially with Laura and Maria. Recently had a change in my policy because of a family member in my household. They sent me a letter on 12th got it signed by the 17th. My revised notice was increased by $150. I called to see what could be done. Audra and Sabrina seem to have done the best they could apparently and made me and wife feel like it was our responsibility and our fault as to why our bill increased by $150. Customer service is poor from them. We did not feel as a valued customer from them. Customer service is what separates a business."
"Thanks for your response I am sorry you feel that you have not been given the best customer service. We appreciate your feedback and will check on those changes for you. "
Emily and Kyle Todd
March 28, 2023
"Audra was beyond helpful and kind to us! She went above and beyond to take care of us. She even reached out to necessary parties to figure out details for us. Thank you!"
"Thanks for your kind words. I am glad Audra could help you. Have a great day! "
Hillary Gibbs
February 22, 2023
"Great customer service!"
"Thanks Hillary we appreciate your review. Have a good one. "
Krystal Phillips
February 22, 2023
"Sabrina was very helpful with everything and is very respectful and definitely patient. I would recommend this office to any and everybody!"
"Krystal thanks so much for your comment. We appreciate Sabrina. Thanks for the 5-star review. Have a great day!"
Eddie george Fernandez
February 22, 2023
"I love my policies!!"
"Thanks Eddie we are happy that you are happy."
Jaleo Ty
February 12, 2023
"Great service!"
"Thanks so much for you comment. We appreciate you and have a great evening. "
Anthony Accetturo
February 7, 2023
"Amazing as always"
"Thanks Anthony we are grateful to have you and your family as our customers. We wish you the best! "
M Pecho
January 31, 2023
"Amazing service!"
"Thank you for your kind words. Have a great day! "
medha
January 30, 2023
"Great service!"
"Thank you for your review. Have a wonderful day! We work hard to serve you. "
Carrie Cooksey
January 30, 2023
"Great office! Love the staff!"
"Thanks so much! We strive to be the best in customer service. Take care."
Christopher Jarmon
January 25, 2023
"I had the best experience I've had in a long time with Laura G. helping me over the phone. She was super knowledgeable & made the whole process smooth & easy. She kept me entertained with great conversation while the system did it's thing. I highly recommend you calling or going to see her at this office. She had me feeling very comfortable with my decision to return as a client & quoted me a much better price than I expected.. Thank you Laura. Go Raiders!"
"Thanks Christopher for your comment we appreciate you being our customer. Laura is great she has been here for over 15 years. Thanks again and have a great day! "
Carol Davis
January 23, 2023
"Jacob is very understanding, patient, and caring."
"Carol thanks for your caring response. You are great and thanks for being my friend. "
Adalie Frade
December 25, 2022
"Great experience. Amazing service."
"Thank you for your review. Have a wonderful day!"
Denna Crowe
December 17, 2022
"Happy with your office and coverage. Highly recommend!"
"Thanks Denna we appreciate you. Thanks for the review."
Deep Singh
December 5, 2022
"Just set up my renter insurance with Audra over the phone she was fantastic , helping me set up policy was very quick and easy."
"Thanks she is great. Have a great day."
Erica Hanog
December 5, 2022
"What an awesome experience it was dealing with Jacob. Thank you again."
"Thanks Erica for your kind words we appreciate you and have a wonderful day! "